Mugs FAQ

What printing methods are available for custom mugs?

We offer various printing techniques for our mugs, including screen printing, dye sublimation, and pad printing. Screen printing is ideal for designs with solid colours, while dye sublimation allows for full-colour, photo-quality images. Pad printing is suitable for multi-colour designs on irregular surfaces. Our team will recommend the best method based on your design and mug selection.

Can I customise the interior colour of the mug separately from the exterior?

Yes, we provide options to customise both the interior and exterior colours of certain mug styles. This allows you to create a unique combination that aligns with your brand identity. Please consult our product catalogue or contact our team to explore the available colour customisation options for each mug type.

Are there eco-friendly options available for branded mugs?

Of course! We offer eco-friendly mugs made from sustainable materials such as bamboo fibre, recycled plastic, or biodegradable composites. These options are perfect for brands aiming to reduce their environmental footprint while promoting their message.

What are the care instructions for ensuring the longevity of the custom print on mugs?

To preserve the quality of the custom print on your mugs, we recommend hand washing them with mild detergent and avoiding abrasive scrubbers. While some mugs are labelled as dishwasher-safe, repeated exposure to high temperatures and harsh detergents may affect the print's durability over time. Always refer to the care instructions provided with each product.

Do you offer packaging options for promotional mugs?

We provide a variety of packaging solutions for promotional mugs, including individual gift boxes, custom-designed packaging, and alternative eco-friendly options. We understand that proper packaging enhances the presentation and protects the mugs during transit; contact our team to discuss the available packaging choices that best suit your needs.

Are there any restrictions on the type of artwork that can be printed on personalised mugs?

While we strive to accommodate a wide range of designs, certain limitations exist based on the chosen printing method and mug material. For instance, extremely intricate details or colour gradients may require specific printing techniques. Our design team will review your artwork and suggest any necessary adjustments to ensure optimal print quality.